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USE OUR SECURE
ONLINE SUPPORT CENTER!
Registered
users New
Users
Our convenient, online support center is available when you are.
Use IMDSupportCenter.com
to:
- Register
your MD.2 system online
- See
MD.2 dispensing activity
- Change
MD.2 user and caregiver information
- Track
dispensing via the Internet
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IMD
SUPPORT CENTER-Trained personnel to help you when you need it.
One of the MD.2 system's most important features is its built-in
monitoring capability. MD.2 is directly connected via your phone
line to the IMD Support Center, which plays an integral role in
monitoring medication compliance, alerting caregivers, conducting
nightly system quality checks, and providing answers to programming
and other technical questions.
Staffed by trained
personnel, the Support Center is available to answer your questions and provide technical support.
If you should
have a question, please call the Support Center toll-free at 1-877-472-9037.
They can answer questions on:
- Initial setup
and installation of the MD.2
- Features
and specifications of the MD.2
- Scheduling
and information changes
- Any troubleshooting
or technical support needed
Please have your MD.2 SERIAL NUMBER when you call. The serial
number is located on the inside of the locked cabinet and on the
bottom of the MD.2 system.
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