IMD support center
     
 

USE OUR SECURE ONLINE SUPPORT CENTER!

Registered users                       New Users

Our convenient, online support center is available when you are. Use IMDSupportCenter.com to:

  • Register your MD.2 system online
  • See MD.2 dispensing activity
  • Change MD.2 user and caregiver information
  • Track dispensing via the Internet
See how to Track Dispensing

IMD SUPPORT CENTER-Trained personnel to help you when you need it.

One of the MD.2 system's most important features is its built-in monitoring capability. MD.2 is directly connected via your phone line to the IMD Support Center, which plays an integral role in monitoring medication compliance, alerting caregivers, conducting nightly system quality checks, and providing answers to programming and other technical questions.

Staffed by trained personnel, the Support Center is available to answer your questions and provide technical support.

If you should have a question, please call the Support Center toll-free at 1-877-472-9037. They can answer questions on:

  • Initial setup and installation of the MD.2
  • Features and specifications of the MD.2
  • Scheduling and information changes
  • Any troubleshooting or technical support needed

Please have your MD.2 SERIAL NUMBER when you call. The serial number is located on the inside of the locked cabinet and on the bottom of the MD.2 system.

 

 

   

Interactive Medical Developments, L.C.
P. O. Box 578
Webster City, IA 50595-0578
TEL: 1-877-563-2632
FAX:1-515-832-3397
Direct questions or comments to
haroldp@imd2.com